Refund, Cancellation Invoices and and Missed Session Policy
If for any reason you are unable to attend your appointment please let us know as soon as possible. The required notice for cancellation is 48 hours. Where there is less notice of cancellation or if you do not attend your appointment you will be charged the full fee. With adequate advanced notice, where possible, you may be offered an alternative appointment.
You will be given as much advance notice as possible in terms of the holidays or needing to cancel your appointment for any other reason. I invoice when the session is booked and kindly ask clients to pay their invoice when presented.